AFA head of policy and professionalism, Phil Anderson

The existing Code of Ethics for advisers contains a range of measures that will be impractical to implement, according to the AFA’s head of policy and professionalism, Phil Anderson.

Presenting at the Association of Financial Advisers’ National Roadshow in Sydney on Wednesday morning, Anderson identified several areas of the code he believed need to be amended, including ‘Standard 3’, which states that advisers “must not advise, refer or act in any other manner where you have a conflict of interest or duty”.

“We need greater clarity on this,” Anderson said. “Anyone who provides life insurance advice or receives a commission – that has to be seen as a conflict of interest.”

Speaking to to Professional Planner on the sidelines of the roadshow, Anderson referred to a question in the recent preparation exam, provided by the Financial Adviser Standards and Ethics Authority, that involved an adviser belonging to the same golf club as their client.

“Where do you draw the boundary there?” he said. “There are conflicts everywhere.”

Anderson made the point that advisers have always been taught to manage conflicts. The new code, however, is binary. The finite nature of Standard 3 is a reflection of what Commissioner Hayne identified in his royal commission final report as a failure by advisers to manage them successfully.

“You can’t even refer where you’ve got a conflict,” Anderson said, noting that reciprocal referral agreements advisers may have with accountants, SMSF specialist and legal professionals will be “potentially challenged”.

Another concern Anderson noted in the presentation was ‘Standard 2’, which requires advisers to act with integrity and in the best interests of clients. Neither of those directives posed a problem in themselves, he said, but the standard neglected to provide scope for limited or scaled advice that is provided without holistic knowledge of the client’s situation.

“It means you can’t just focus on a scaled piece of advice,” he explained. “If someone comes to you and says ‘I just want you to sort this out’, you’ve now got to look at their long-term interests and likely future circumstances.”

Other bones of contention for the AFA include Standard 6, which asks advisers to take into account the “broad effects” arising from the client acting on the advice. Again, Anderson noted, this directive did not accommodate scaled advice.

“In the absence of a crystal ball this is going to be a very costly exercise,” he told members. “You’re going to need to dig deep – deeper than you might have otherwise done – particularly if its only scaled advice that your providing.”

Standard 7 in the Code, which centres on client consent and disclosure, is also problematic. “There are post-FoFA defined service fee clients, there’s life insurance clients, there’s grandfathered clients. Are you going to be expected to get consent for those clients?”

‘Impossible to manage’

Anderson noted that the AFA is working with FASEA to “better understand the intention of the code”, which is a requirement for all financial advisers from 1 January 2020.