AdviserLogic launches Licensee Console and CRM

Financial planning software provider, AdviserLogic, has launched Licensee Console (the console) and Licensee CRM, enabling Australian Financial Services Licensees (AFSL)s to deliver direct-to-practice enhanced services, more efficiently.

AdviserLogic head of product development, Daniel Gara, says the console makes life easier for both the licensee and the planner, in that information that the licensee needs to obtain from the planner is readily accessible through the planner’s AdviserLogic account.

“Enabling planners to allow access to their AdviserLogic account for their licensee reduces the time and resources needed for the AFSL to complete a compliance check and means the check can take place in a fraction of the time,” he says.

Mr Gara says the console also allows licensees to create and update content and automatically make it available to any or all of their planners’ AdviserLogic accounts.

“The planner’s AdviserLogic account can be a hub for all of the licensee’s resources, including updated Financial Services Guides and other AFSL documentation, work-flow templates, Statement of Advice and other document templates, approved product lists, custom fact find questionnaires and more,” he says. “At the click of a button, this information is available to all planners.”

Mr Gara says based on several requests from AFSLs, AdviserLogic had also developed Licensee CRM. “In consultation with several clients, we’ve formulated a series of CRM modules which allow users to store data from their planners and their practices. By taking advantage of the AdviserLogic Custom Fact Find, they can create several additional questionnaires to suit their business practices,” Mr Gara says.

“The feedback we receive is that planners benefit from the AFSL head office staff using the same CRM as them. As they discuss practice development they have a common language around AdviserLogic CRM features that they both understand,” he says. “The other critical features for licensees are the ability to store documents and file notes and also build business processes with AdviserLogic workflow and task features.”

Mr Gara says licensees and planners value access to AdviserLogic’s in-house support team, which complements the software’s reputation as the easiest to use.