What makes clients tick?

Developing effective relationships with clients relies on knowing what really motivates them when it comes to their financial wellbeing. Not all clients are the same, and they should not be treated the same.

On February 24, Professional Planner is hosting a briefing on understanding clients’ psychological preferences, featuring Matt Linnert, co-founder of Money Personality; and Robert Skinner, director of innergi.

This briefing will help you to:

• Know clients beyond fact finds and risk profiles.
• Understand client diversity and personal financial behavioural issues.
• Learn the commercial benefit of understanding your clients’ psychological motivators.

For more information, including how to register to attend this briefing at no cost, please CLICK HERE.

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‘CRMs probably die a slow death’: Netwealth CEO

‘CRMs probably die a slow death’: Netwealth CEO

Netwealth chief executive Matt Heine believes CRMs will “die a slow death” as their place in the advice process becomes redundant. But the head of the fast-growing platform is aware that licensees are eyeing tech capabilities and the potential control that can be regained over the advice process by being the proprietors of those services.

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