Is it me, or the system?

Over compliance and an overt focus on following the rules can work against businesses trying to promote an ethical environment. Dr Michael Collins considers the structural and environmental factors that lead to poor ethical outcomes. Jeff Thurecht highlights the need for advisers to be confident in the service they deliver to clients.

Participants: Dr Michael Collins, Jeff Thurecht

Facilitator: Matthew Smith

Length: 45 mins, 44 seconds

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Above and beyond the law

Above and beyond the law

For the advice industry to graduate to professional status in the eyes of lawmakers, clients and the broader community, it needs to move on from its tick-a-box approach to compliance and take on a higher-level principals approach to considering ethical situations. Richard Jackson points out the broader industry has a responsibility to support advisers to meet their obligations.

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