Industry Updates

‘Not a want, it’s a must’: Automation should be at the heart of CRM choice

Customer relationship management software choice is pivotal to building a tech stack – and not only is finding the right one essential – it should be adaptable to AI and automation to help drive future business efficiency, the Netwealth Accelerate Summit has heard.

Next steps for the super funds leading on retirement

Regulators remain eager for super funds to further progress their retirement income strategies, but a handful of funds are demonstrating pathways forward. David Bell and Geoff Warren examine the emerging best practice of combining support and guidance mechanisms with retirement solutions.

Prime Value Asset Management nabs former industry fund CEO

Prime Value Asset Management has appointed former Prime Super chief executive Lachlan Baird as chief financial officer.

Just one in 10 advice firms integrate tech effectively: Research

90 per cent of practices are not implementing technology systems effectively, the latest Netwealth AdviceTech report has found. The research, unveiled at the Netwealth Accelerate Summit on Thursday, identified a best practice method that advice firms can replicate.

Private market change is structural, not cyclical: iCapital

A structural change in private markets is the result of companies becoming less profitable after becoming listed, the Netwealth Accelerate Summit has heard creating a stronger value opportunity for investors looking to access the asset class. However, investors are yet to benefit from this due to barriers in the distribution of private market products.

Advice profession at tipping point of innovation mindset: Netwealth CEO

The professionalisation of financial advice has been a painful journey but practitioners and firms are starting to reap the rewards of technology-enabled client experience and practice efficiency, says Netwealth CEO Matt Heine. He told the Netwealth Accelerate Summit on Thursday that innovation has finally taken centre-stage in the profession after decades consumed by regulatory compliance.

Coalition move to kill tax adviser ethics bill fails

The Coalition-led disallowance in the Senate that would block the tax adviser ethics bill has failed. A last-ditch meeting held by Minister for Financial Services Stephen Jones on the morning of vote that negotiated the details of amendments with the professional associations was enough to sway the tie-breaking vote of Senator David Pocock.

Turning to support staff for future advisers

The pipeline of support staff to financial advisers highlights a way to convince more young people to pursue financial advice as a career. Not only is it a necessary way to help encourage more people to become advisers but creates long-term staffing solutions for career-driven employees.

FAAA launches digital platform to match consumers with planners

The Financial Advice Association has launched an upgraded 'Find a Planner' tool to help its members connect with potential clients and grow their businesses.

Creating a performance enhancing remuneration model for staff

It may seem counterintuitive but evidence shows that business that pay bonuses to all staff have a higher profit margin, writes Sue Viskovic. However, there isn’t a one-size-fits-all approach towards designing the right model.

FAAA argues record-keeping requirements too onerous

The Financial Advice Association has thrown its weight against the extension of a record-keeping class order from the regulator, arguing it’s now out of date and an unnecessary contributor to the cost of advice.

MLC Life appoints two executives

MLC Life Insurance has appointed Gerard Kerr as chief executive of individual business and Jane McGovern as its chief customer and strategy officer.

Previous Next