Industry Updates

Provisio increases client engagement with software add-ons

Advice software specialist, Provisio Technologies, has introduced a range of new tools designed to increase engagement between financial advisers and clients. Cameron O’Sullivan, CEO of Provisio said client engagement should be high on the agenda following a CoreData survey which revealed that one in three clients are considering leaving their adviser – and that one

Aussie ETF investors get defensive in March

The Australian ETF industry reached yet another high at the end of March, with total AUM reaching $10.7bn. Cash flows for the month were a solid $265m, bringing YTD flows to $685m. Most significantly, this was around 40% more than that received in the first 3 months of 2013, with no signs of this slowing

Be good, add value and be available: the secret to ‘guaranteed’ referrals

A benchmarking study of the top practices in the Professional Investment Services (PIS) network will create the foundation of a program to reduce expenses and increase revenue and profit for practices across the network. PIS has worked with the research firm Beddoes Institute to benchmark its top practices against the top practices in the Beddoes

AIA Australia launches ‘Datafeeds’ for XPLAN

Life insurer AIA Australia has announced a new risk ‘Datafeeds’ for XPLAN to help financial advisers cope with the administrative burden of managing life insurance policies. In response to an overwhelming demand from advisers, those who use XPLAN can now automatically receive a daily risk ‘Datafeeds’ containing application and policy information from AIA Australia. The

Lessons for Australian financial planners in record UK fine for poor advice

Paul Resnik analyses the factors that led to a £12.4 million ($22.2 million) fine levied on the UK arm of the Spanish bank Santander, to see what Australian financial planners can learn – and avoid replicating. There seems to be an inevitability that the past behaviour of banks raises the ire of regulators. Over recent years,

Leading consultants reveal the secrets to practices made perfect

Professional Planner and MLC brought together some of the industry’s leading consultants to identify the steps that all financial planning business owners can take right now to create businesses that will thrive and prosper regardless of the regulatory and industry challenges they may be facing. PARTICIPANTS: Rod Bertino, principal, Business Health; Andrew Inwood, principal, CoreData Market Research; Tony McDonald, co-founder and

Professional Planner in Shanghai.
What could possibly go wrong?

The 2014 Shanghai Professional Investment Services Conference kicked off on Monday, as more than 180 PIS planners, accountants and support staff gathered in Shanghai, a city with a population roughly equal to the whole of Australia. PIS’s 18th annual conference spans five days and is focused on helping advisers improve business performance and deliver high-quality

ASIC, Commonwealth Financial Planning under scrutiny at Senate inquiry

The extent and speed of the Australian Security and Investments Commission’s (ASIC) investigation into Commonwealth Financial Planning (CFPL) was questioned yesterday during the Senate Economic Reference Committee’s inquiry into the regulator. “How deep did they probe?” asked committee member Senator David Fawcett, in relation to the regulator’s investigation into forgery and fraud allegations directed at

General advice an important link in the financial planning chain: NAB

General advice provides an important entry point for Australians who can’t necessarily afford personal financial advice, according to John Flavell, executive general manager of wealth advice for National Australia Bank. Asked about his views on the payment of commissions for general advice, Flavell says  that “in terms of how we reward our people…part of the

Financial planners harness the tools of the trade

Investment tools that were once the domain of institutional fund managers are now readily available to financial planners, giving them the opportunity to be more involved in the investment process. Tim Bradbury explains. One of the recent (and common) themes in the investment marketplace revolves around the perceived uncertainty of market directions – globally and

Managed account provider set to list on ASX

Managed Accounts Holdings Limited, which owns managed discretionary account specialist, managedaccounts.com.au, has successfully registered its prospectus with the Australian Securities and Investments Commission for an IPO to list on the Australian Securities Exchange. The IPO is expected to raise between $2 million and $5 million based on an offer of up to 25 million shares at a

Faster net speed boosts efficiency of financial service businesses

Australians are accessing the internet at higher speeds, helping to improve the efficiency of online financial services businesses, according to FinaMetrica, an  Australian business that has won a high profile international award for its online solution which assesses the risk tolerance of investors. Data released this week from the Australian Bureau of Statistics (ABS) reveal

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