Industry Updates

ASIC reveals grandfathered commissions review agenda

The regulator submitted a response to question from the PJC in October last year that sheds light on the parameters for its review into grandfathered commissions, which ASIC has prioritised during the pandemic.

De Ferrari admits culture hasn’t been the priority at AMP

During H1 results calls the AMP boss revealed “recent events” have led to cultural reform overtaking operational reform on the priority list, and that an expected 30 per cent reduction in advisers won’t “materially affect” outflows.

Fear of a COVID-related suicide pandemic: Mental health advocates

A group of psychologists, social workers, industry leaders and mental health experts have come together to address the mental health crisis that lays beneath the pandemic - this is the first in a series of articles designed to start a broader conversation about this important topic.

Resilience is learned, not inherent: Olympian Alisa Camplin

Australian Winter Olympic gold medallist Alisa Camplin has drawn on all her techniques for managing stress in her sports career using performance psychology to manage her mental health in light of the impacts from COVID.

Class action to take remediation out of banks’ hands

A lawyer leading the case against AMP, Westpac and CBA explains the nature of the class action’s investigation and points out the problem with asking institutions to run their own remediation programs.

Let RoAs cover basic questions for non-advised members: ASFA

The super fund association will lobby for all advisers – fund or otherwise – to be able to use RoAs for a specific set of common member enquiries, regardless of whether an SoA is in place.

A message for advisers: ‘Play the piano, don’t move it’

Advisers should aim to spend about 80 per cent of their time in face-to-face contact with clients or connected via other means. Getting the right mix of client versus 'everything else' time could require consideration of outsourcing and offshoring options, David Haintz writes.

Superannuation: an industry tearing itself apart?

Any industry which cannot work through its infighting to resolve industry challenges is likely to be viewed skeptically. Of course, for superannuation the majority of contributions are mandatory: this should be a sector where self-interest doesn’t exist.

Take the pressure off staff: Macquarie’s West

One of the Sean West’s first learnings around mental health during the pandemic was to not expect everyone to be as efficient as they would normally would be, because this is not a normal situation.

Funds lambasted by ASIC for marking members as default smokers

ASIC's Danielle Press said the funds that have remediated members have 'heeded' lessons from the royal commission. To date, the same can't be said for AMP, IOOF and Suncorp.

Advisers ‘in the driver’s seat’ with licensee choice

Increased competition, declining adviser numbers and changing models are combining to give advisers increased leverage over licensees, a panel has heard. The things advisers need to be aware of in this environment are changing as well.

Wade’s AMP departure cloaked in mystery 

The nature of Wade's resignation after less than two years in the role is unclear, with a statement released by AMP shedding no light on the reasons behind it.

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