Industry Updates

Class action to take remediation out of banks’ hands

A lawyer leading the case against AMP, Westpac and CBA explains the nature of the class action’s investigation and points out the problem with asking institutions to run their own remediation programs.

Let RoAs cover basic questions for non-advised members: ASFA

The super fund association will lobby for all advisers – fund or otherwise – to be able to use RoAs for a specific set of common member enquiries, regardless of whether an SoA is in place.

A message for advisers: ‘Play the piano, don’t move it’

Advisers should aim to spend about 80 per cent of their time in face-to-face contact with clients or connected via other means. Getting the right mix of client versus 'everything else' time could require consideration of outsourcing and offshoring options, David Haintz writes.

Superannuation: an industry tearing itself apart?

Any industry which cannot work through its infighting to resolve industry challenges is likely to be viewed skeptically. Of course, for superannuation the majority of contributions are mandatory: this should be a sector where self-interest doesn’t exist.

Take the pressure off staff: Macquarie’s West

One of the Sean West’s first learnings around mental health during the pandemic was to not expect everyone to be as efficient as they would normally would be, because this is not a normal situation.

Funds lambasted by ASIC for marking members as default smokers

ASIC's Danielle Press said the funds that have remediated members have 'heeded' lessons from the royal commission. To date, the same can't be said for AMP, IOOF and Suncorp.

Advisers ‘in the driver’s seat’ with licensee choice

Increased competition, declining adviser numbers and changing models are combining to give advisers increased leverage over licensees, a panel has heard. The things advisers need to be aware of in this environment are changing as well.

Wade’s AMP departure cloaked in mystery 

The nature of Wade's resignation after less than two years in the role is unclear, with a statement released by AMP shedding no light on the reasons behind it.

Fix disciplinary body plan before it’s too late: FPA

Dante De Gori believes that if the FPA doesn’t push the agenda on reform now the industry will get a disciplinary body full of licensing and regulatory overlap that will cost advisers time and money. 

Only 6 licensees reported code breaches so far: ASIC

The efficacy of Treasurer Josh Frydenberg's temporary solution to the the government's code monitoring quandary is in question after ASIC revealed that only a smattering of licensees have reported adviser breaches to the corporate regulator.

‘Conservative’ licensees hampering scaled advice: ASIC

Commissioner Danielle Press said the compliance level employed by licensees is “definitely different” than ASIC’s, describing overly conservative tactics are “concerning”.

‘Impact of Advice’ index launched by Investment Trends

Professional Planner has partnered with the researcher to develop an index designed to track the reach of quality financial advice and the difference this advice makes in the community.

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