Industry Updates

Average advice compensation $21,000, AFCA says

Half of the 901 complaints about advisers in the last financial year were resolved by agreement, the authority stated. Of those that progressed to a final decision, 49 per cent were in favour of complainants and 51 per cent in favour of the financial advice firm.

‘Offensive’ regulators undermining advisers: AFA

Asking trustees to request client SoAs on top of fee consent forms adds cost and complexity to an already overburdened ecosystem, while disparaging comments from the regulators are eroding trust in the advice community according to the acting chief executive of the Association of Financial Advisers, Phil Anderson. 

Challenging WINIWIMI and the importance of framing

An adviser’s personal communication style and rapport building skills are important for getting the most out of client conversations but there’s something even more powerful, Paul Moran writes.

18-year high demand for advice businesses

The advice industry is so much cleaner now that demand for client books far outstrips supply. Despite concerns about a flood of FASEA induced exits, M&A consultants agree that advice businesses have never been more attractive, especially as self-licensed firms look to scale up. "If I had ten businesses to sell I'd sell all ten," Greg Quinn says.

Exam extension about giving advisers a ‘clearer run’: Hume

It's not about the numbers, the Minister tells Professional Planner, but about giving advisers that genuinely "had a go" another chance to pass the exam with less disruption. While she understands the frustration of some who've already passed, the government is keen to provide "the appropriate flexibility" to advisers.

Ongoing or fixed term? Advice polarised by fee consent regime

ASIC’s principles-based guidance on fee consent has left the door open for well-governed groups to switch from ongoing to fixed-term advice agreements, yet confusion remains about what an OSA really is and what ASIC wants to see in an FTA.  

More RoAs, better guidance: ASIC to move on ‘new initiatives’

ASIC will develop a range of initiatives stemming from feedback to its consultation on access to affordable advice, which confirmed advisers want simpler guidance, more legal certainty and greater use of RoAs instead of costly SoAs.

549 advisers gone in EOFY exodus week

Over 500 advisers were taken off ASIC's registry through the final week of the financial year in a deepening of the personnel crisis, with accountants offering SMSF advice under a limited license leading the charge to the exit gates.

Check SoAs as well as consent forms, regulators tell trustees

Trustees have been advised by ASIC and APRA that fee consent forms aren't enough; they should be checking advice SoAs to ensure services are being provided. The heightened level of trustee oversight has experts concerned about privacy and process issues.

Business case for retirement needs to stack up

The design and creation of retirement solutions between now and when the government’s slated Retirement Income Covenant comes into effect will have a lot to do with whether the business case for these products stack up, superannuation fund executives have highlighted.

Advisers let down by the government: ALP’s Jones

The advice industry has come to a low ebb under the Morrison government, the shadow financial services minister tells Professional Planner. The ALP wants to reset the industry by tackling the advice gap, adviser levies and specialist accreditation – but Jones is keen to hear from advisers on the best way to do this.

Widening guidance: The case for more advice in super builds

Funds might tread carefully with their intra-fund strategies but work being done by policy makers and the funds themselves around retirement solutions will open new pathways for advice within superannuation.

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