Industry Updates

Insignia eyes partnership with digital advice firm

Insignia Financial is expanding its advice offering by partnering with a fintech to help reach Australians not yet receiving financial advice. While the service won’t offer holistic advice to clients, it shows a calculated plan from the major advice institution for how it will service more consumers at the pre-advice stage.

Former Dixon Advisory clients urged to register complaints to AFCA

The corporate regulator is encouraging former Dixon Advisory clients to register complaints to AFCA to be potentially eligible for remediation under the compensation scheme of last resort. While the CSLR has yet to be legislated, ASIC and AFCA are prompting former clients to make a complaint while Dixon’s membership to the complaints authority is still valid.

ASIC outlines processes and rights under the FSCP

The regulator has released guidance on how the Financial Services and Credit Panel will function and operate. Notably, it covers all contraventions that could result in a panel being convened and how it will consider what constitutes more than a reprimand.

‘Failing to plan’: Advice groups encouraged to highlight success

ClearView has compiled positive client testimonials to underline the benefits of advice and is encouraging the rest of the industry to do the same. With the Quality of Advice Review underway, the life insurer believes this will help accentuate the value the industry provides.

Australian investors confident in their own abilities

Research from Schroders has found Australian investors are quite confident in their decision-making ability and expect to make double digit annual returns.

Westpac completes sale of life business

The sale of Westpac Life to TAL has been finalised with the life insurance arm of another big four bank changing hands. Despite the exit, Westpac will maintain a “strategic relationship” in a similar fashion to how another big four bank completed its deal.

The evolution to Wealth 3.0

The wealth management industry is evolving from strictly face-to-face holistic advice to affluent clients and will instead require the mass distribution of advice to a greater demographic spectrum. Wealth 3.0 outlines how advice practices need to evolve to meet this broader offering.

Affordability and accessibility of advice unlikely to improve: CoreData research

Advisers are sceptical that the Quality of Advice Review will achieve its named aim – that is, to improve the quality of advice. Nor do they believe it will improve advice affordability and accessibility.

Adviser complaints halved in FY22: AFCA

Consumer complaints against advisers have drastically reduced from the previous year, continuing a downward trend, according to AFCA.

Expect more advisers to exit industry as mental health declines: Hunt

Declining mental health caused by compliance burdens and tougher education standards resulting in droves of advisers leaving the financial planning industry, according to research.

Insignia expects adviser numbers to stabilise

Over 80 advisers left Insignia Financial in the last financial year and CEO Renato Mota expects current numbers to remain stable over the coming year. Despite eyeing future adviser growth, he is stumped over the everlasting question of how to attract new talent to the industry.

‘Quite isolating’: VAN expansion looks to improve small practice networking

Seeing a gap to help smaller advice firms grow and develop, Macquarie will expand its Virtual Adviser Network to include practices with revenue under $5 million.

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