Industry Updates

Insight Investment Consultants re-brands, hires senior research analyst

Genium Investment Partners (previously Insight Investment Consultants) has hired Justin Walsh as a senior analyst of research, reporting to co-CEO and head of research, Tim Murphy.  

JANA appoints two in investment trusts team

Asset consultant JANA has appointed Claire Simpson as head of investments and David Schnell as head of diversified portfolios in its investment trust team.  

Perpetual appoints lead partner in WA

Perpetual has appointed Tania Cecconi as lead partner in Western Australia. 

Multiple drivers behind retirees’ wellbeing: Challenger study

Hobbies, sound mental health, physical health and financial stability are the primary factors that improve overall wellbeing for retirees, research by Challenger has found.  

Client satisfaction drives service evolution

The success and longevity of businesses is driven by client satisfaction, writes BT head of service and operations Sharyn Baker. Advice professionals and clients want seamless customer support and it is incumbent on service providers to deliver on that expectation.

The development and future of platforms

The development of platform functionality has come a long way. What was once focused on custody of client assets, platforms now frequently offer end to end services across the advice process.

Lessons on customer service from other industries

While some sectors have struggled with uplifting their customer service standards, there are still plenty of positive examples the advice profession can utilise to continue to grow, according to a pair of thought leaders in the space.

Resolution Life acquires Suncorp’s NZ insurance arm

Resolution Life has entered an agreement to acquire Suncorp Group’s New Zealand life insurance company Asteron Life for NZ$410 million ($375 million). 

QAR super fees debacle headed for Senate showdown

Aware Super has joined the chorus of voices raising concerns over the lack of clarity around trustee obligations in the Quality of Advice Review legislation, while licensee groups are expected to push for amendments in the Senate.

Aware chair resigns to become Governor-General

Chair of Aware Super, Sam Mostyn, has resigned her role at the helm of the $160 billion mega-fund after she was appointed Australia’s new Governor-General, succeeding David Hurley and becoming the second woman to serve as head of state. A prominent voice for gender equality, superannuation industry figures said millions of women are better off thanks to her advocacy.

BT appoints chief product officer

BT has appointed Annabelle Kline as chief product officer, where she will be responsible for leading BT’s platforms business. 

Advice tech intelliflo further integrates with research partners

Financial advice technology provider intelliflo has announced further integration with research providers Product Rex and Omnium.  

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