Tech giants like Apple, Amazon, Facebook and Google are driving members' expectations of customer experiences which is a major challenge for superannuation funds.
Elizabeth FryMarch 18, 2019
Industry members are at odds over what needs to happen for their tools to be effective. One provider takes exception to the notion that advisers are the ones who need to change.
Tahn SharpeJanuary 18, 2019
The varying perspectives on what compliant documents look like makes it tough for regtech providers to come up with scalable and effective solutions, Red Marker director Matt Symons says.
Tahn SharpeJanuary 14, 2019