Industry Updates

Apply the human touch without letting go of scalability

The tools are available for better client engagement that won’t get in the way of efficiency and greater scale. Ian Dunbar explains.

The future belongs to those who evolve alongside their clients

Advisers are now serving clients with constantly changing needs. Koda Capital's David Clark writes that the ability to adapt will be critical as the profession matures.

Sometimes the best advice is no advice

A day after legislation strengthened financial planner education requirements, a CFA seminar is told that the future of advice isn’t providing ‘solutions’, but enabling people to achieve their goals. Dan Purves writes.

Marketing metrics aren’t perfect but they’re better than nothing

Measuring the success of a marketing campaign is a business holy grail. There is often no ideal solution but it pays to adopt one and make the effort. Anthony O'Brien explains.

As fees become the norm, delivering value becomes paramount

Consumers are transitioning from a cost structure based on a percentage of funds under management to a fee-based relationship with their advisers. Alexandra Cain looks at how practices are adjusting.

Before blowing the whistle, find out how much protection you have

Anyone thinking of reporting corporate misconduct to the authorities should first seek legal advice about just how much protection they’ll have once they do. Ben Whitwell writes.

A fitness pro gives financial advice a go, and it works out

When Lisa Haley made the move from running gyms to planning finances, she followed her mum’s example of professionalism and charitability. Jo Roberts writes.

Learn how to fail in ways that put you on target for success

It’s a common refrain in business that you have to fail to succeed. But AFA chief executive Brad Fox writes that you have to discover the right way to fail fast and cheap in order to adapt to today’s rapid rate of change.

Defined benefit streams add yet another twist to balance cap

A major complication in the new pension transfer balance cap arises when clients have an account-based pension and also a defined benefit income stream. Max Newnhan explains.

Lawmakers have taken action, now everyone can get to work

The passing of new standards for the advice industry is great news for financial planners. It also means the new standards body can set up and commence its many tasks. Ben Marshan writes.

Parliament OKs new adviser standards, insurance fee framework

The first week of parliamentary sessions in 2017 has delivered two crucial pieces of legislation for the financial advice industry, after long gestation periods. James Dunn writes.

Surprise surge in commodities puts miners at top of results heap

An unexpected uptick in commodity prices last year will make Australia’s biggest resources stocks stars of the reporting season. Alexandra Cain takes a look at what investors should expect from the sector next.

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