Industry Updates

Findex to Roll Out iManage Cloud to 3000 Users Across A&NZ

– iManage, the leading provider of Work Product Management solutions, today announced that Findex — Australia’s leading provider of integrated financial advisory and accounting services — will be rolling out iManage Cloud to 3000 users within the next 6 months.   Findex employees in 120 offices across Australia and New Zealand will gain a unified

Advisers, investors turn to real return investing

Advisers and investors are increasingly turning to real return investing as part of modern portfolio construction. Real return funds have grown exponentially in recent years. In the past five years, real return funds have more than quadrupled to almost $10 billion in assets1. Real return funds are designed to provide a higher certainty of achieving

How do robots calculate best interests?

Digital advice is here to stay. But as the industry grapples with the best-interests duty, efforts to make digital platforms and AI compliant raise some special concerns.

Horrible customer service – it was quite a show

The car-rental industry could teach even financial institutions a thing or two about how to disappoint with customer service.

Market-linked pensions and the transfer balance cap

If your SMSF clients receive a market-linked pension, in addition to the transfer balance cap of $1.6 million, they must navigate the defined benefit income stream limit as well.

What the Census can tell you about your future clients

The latest demographic snapshot shows less outright homeownership and a population that will be focused on super, pensions and estate planning.

ASIC makes clear what it takes to call yourself ‘independent’

The regulator has clarified who can use terms such as ‘independently owned’ and is providing businesses six months to comply.

Kerr Neilson and Platinum are gifted at giving back

The path to professionalisation means different things to different people. For Platinum’s Kerr Neilson, it’s about philanthropy that helps prepare the next generation.

Facilitate more services for life after commissions

Financial planners must redefine how they sell themselves if they want to survive. That means becoming the means through which clients access myriad professional services.

ANZ Wealth launches video series to demystify insurance

ANZ Wealth today announced the release of a video series designed to support advisers and superannuation funds help their clients understand how they can make the most of their insurance cover. The six videos, hosted by Australian media identity James Mathison, offer a straight-talking and engaging guide to insurance that responds to feedback from the

From ‘client’ as a boy to adviser as an adult

For Trent Rose, a childhood trip to the bank with his father helped spark an interest that turned into a career.

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