Industry Updates

AFCA complaints show tale of two sectors

Last year public scrutiny of the superannuation sector ramped up, driven by systemic issues with claims handling, but the latest figures from AFCA shows consumer complaints about the sector are in decline. Meanwhile, improvements for the advice sector have been short-lived amid the growing impact of high-profile failures.

Govt refutes criticisms of Div 296 unfairness

The government has dismissed criticism of the fairness of taxing unrealised gains for high balance super accounts, with Minister for Financial Services Daniel Mulino arguing it misses the point of what the system is meant for.

Insignia sees more M&A opportunities with $3.3b CC Capital deal

CC Capital will pay $4.80 per share to acquire all of Insignia Financial, ending a bidding war that emerged just over half a year ago. In his first public comments to Professional Planner about the acquisition since the first bid was announced last December, CEO Scott Hartley says private ownership will make executing their corporate restructure and vision a simpler process.

Entireti to fight ASIC in court over alleged cyberbreach

Entireti will defend allegations by the regulator that its subsidiary Fortnum Private Wealth had insufficient cybersecurity standards in place to protect client data, after information about 9000 clients was exposed to the dark web. The country’s largest owner of licensees will contend that FPW upheld its regulatory obligations and the cyberbreach was isolated to one practice that had its systems approved by a third-party expert.

Even without the CSLR advisers will pay for Shield, First Guardian failures

Even if the Compensation Scheme of Last Resort didn’t exist, advisers would still be paying the price for the Shield and First Guardian failures with the profession facing reputational damage once again, Chris Dastoor writes. Advice regulation reform has largely flown under the radar of mainstream media, but with pressure ramping up over the $1 billion failure, it could set back any hope for further regulatory easing another decade.

Mulino makes first policy move with push for green investment labels

The Labor government is pressing ahead with plans to introduce standardised sustainability labels for investment products in superannuation and managed funds in a bid to support consumer decisions and curb potential greenwashing. The public consultation marks Daniel Mulino’s first policy move as the financial services minister despite the industry’s hope that DBFO reform would take precedence.

Most advice practices unprepared for sale and lack succession planning

Australian advice practices are not ready to present their businesses to potential buyers with fewer than one in four having a documented business or succession plan, according to Business Health. This is despite figures from the consultancy firm showing strong industry averages for firms with annual revenue of almost $1.2 million and profit margins of just under 30 per cent.

How super funds keep an eye on the long term – and on risk

Strong investment performance for the year ended 30 June 2025 is in keeping with three decades of performance by super funds during which negative 12-month returns have happened only five times. But the factors that drive short-term performance are not the same as those that drive long-term returns, and super fund chief investment officers say it’s important to remember the difference.

Adviser tied to Shield, First Guardian failures gets travel restraint extended

The Federal Court has extended a travel ban against Ferras Merhi, the adviser at the centre of the Shield and First Guardian failures. The court also granted the same restraint against Osama Saad who was responsible for several lead generator companies that were alleged to lure consumers to seek advice into rolling their super into higher risk products.

CFP numbers grow globally but decline in Australia

The number of Certified Financial Planners has grown worldwide, but the number in Australia continues to decrease, according to data from the international standards-setting body for CFPs, the Financial Planning Standards Board.

Build, sell or partner: Making the right call for your advice business

Between shifting margins, rising costs, and the daily balancing act of people, tech and compliance, running an advice business isn’t for the faint-hearted writes Matthew Fogarty from Infocus. There’s no universally correct answer to finding an equity partner, but there is a path that’s right for every businesses.

Consumer advocate body calls out ART in insurance backflip

Super Consumers Australia has highlighted the need for a member advocate after external pressure on super fund Australian Retirement Trust saw a member’s mental health claim approved. The consumer advocacy body has called for the Productivity Commission to review whether insurance in superannuation is giving value to superannuants.

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