Industry Updates

Claims advocacy ripe for regulatory reform

It’s arguably the most important service an insurance adviser provides, yet there is no regulation around the provision of claims advocacy and it is rarely written into advice contracts.

IOOF likes ‘balance’ in licensee models

The IOOF advice chief explains why the second biggest licensee owner in the country is quite happy to run three very different but equally important models for their cohort of brands.

FASEA’s Code of Ethics a boon to AFCA

While the complaints authority has their own markers and a fairness mandate to guide mediation, having a firm Code of Ethics provides “a lot more clarity” according to the Ombudsman for advice and investments, Shail Singh.

Exam pass rate slips to 79 pc

Shortly after the government removed a stumbling block to the FASEA exam extension, the authority released figures showing more than 20 per cent of advisers failed the most recent round of testing.

Last brand standing: NAB’s new licensee

TenFifty will replace Apogee, Garvan and Meritum brands, taking its place alongside Godfrey Pembroke as the only remaining big-four bank owned dealer group brands in the country.

LIC ban paves way for FASEA extensions

The Morrison Government has announced it will extend the ban on conflicted remuneration to LICs, a move that's likely to open the door for FASEA time frame extensions to be considered by the Senate.

Advisers supporting each other through pandemic

Research reveals colleagues, industry peers and licensees have been pillars of support for advisers during the pandemic, while industry associations and software providers have lagged.

Six mid-tier licensees surge, others falter

Licensees just outside the top ten largely lost ground in line with the rest of the industry this year, while some spectacular falls were matched by half a dozen significant success stories.

MLC sheds advisers ahead of streamlining announcement 

MLC is expected to make an announcement imminently regarding the consolidated of its licensee brands and the subsuming of NAB advisers under the MLC banner. The group has shrunk its adviser numbers more than 33 per cent in the last 12 months.

Limited licence advisers pushed out by standards

The effect of having financial planning education mandates imposed on specialists like accountants operating under a limited license is becoming clear, with a stunning reversal for the fastest growing licensee cohorts from last year.

Statistics hide the human side of retirement

An industry that has become so accustomed to using averages to measure adequacy and address policy settings is failing to account for unique circumstances of individuals.

A year of bloodletting: Advisers turn their back on advice

Five thousand and twenty-five advisers left the industry in the last 12 months, with those leaving the big institutions also deciding to leave the industry, an analysis of the latest Licensee Owners List reveals.

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