It’s not churn, it’s a pandemic
Clients are dialling back insurance because we're in the middle of a pandemic-fuelled recession. This has nothing to do with churning, advisers say, so why should they be penalised?
Clients are dialling back insurance because we're in the middle of a pandemic-fuelled recession. This has nothing to do with churning, advisers say, so why should they be penalised?
Risk
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