Advisers have grown frustrated over the six-week service blackout by HESTA and say it restricts the onboarding of clients who are members of the fund, hampering the resources of practices. While the outage is due to conclude within a couple of weeks, the industry fund says it has tried to direct advisers to a dedicated support line until the planned admin transition project finishes.
Professional Planner is the leading voice for financial planners where they can learn about industry standards, get news, information, debate and develop new ideas.
We acknowledge the Traditional Custodians of this land upon which Conexus Financial sits, the Cadigal of the Eora Nation. We recognise their continuing connection and unique cultural and spiritual relationships to the land, waters and community. We pay our deepest respects to them and their culture, and to Elders both past and present.
Industry