The authority will work to create a uniform framework for consulting on how ombudsman approach the dispute resolution process. It’s a recommendation shared by its Fairness Project report and from Treasury’s review into AFCA.
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We acknowledge the Traditional Custodians of this land upon which Conexus Financial sits, the Cadigal of the Eora Nation. We recognise their continuing connection and unique cultural and spiritual relationships to the land, waters and community. We pay our deepest respects to them and their culture, and to Elders both past and present.
Regulation