Industry Updates

Cover story: People power

Clients telling their stories in their own words will be a prominent feature next year, as the financial planning profession addresses persistent misconceptions and promotes the value of advice directly to consumers. Simon Hoyle reports. During 2014, the Association of Financial Advisers (AFA) and the Financial Planning Association of Australia (FPA) will separately take their

Financial Simplicity launches customer engagement solution

Financial Simplicity, a provider of customer engagement solutions to the wealth management industry, has launched the front-end interface of its “Simplicity” solution suite to meet the growing need of wealth management firms and platforms seeking to improve their customer engagement experiences in order to attract and retain clients. The customer engagement suite is built upon

Quiet achiever adds 50, almost doubles revenue

Australian Unity Personal Financial Services, the financial advisory arm of Australian Unity, has plans to grow its network to 100 practices by 2017, and with a strong focus on forging partnerships with accountants. The group, which currently has 63 practices and 117 advisers concentrated in Melbourne and Sydney, had referral partnerships with 242 accounting firms

Time to unwind: FPA

Financial planners should relax over the Christmas period, with the Financial Planning Association predicting that 2014 will be an easier year than 2013. FPA chief executive Mark Rantall said the outlook for the financial planning industry was positive with much of the regulatory reforms bedded down and a recent FPA/Galaxy Research survey finding 92 per

What’s keeping executives up at night?

Reputational damage is the biggest concern of business executives in financial services and other industries followed by business model, economic trends and competition, according to a global survey by Deloitte. The results of the 2013 Deloitte/Forbes Insights Global Strategic Risk Survey vary significantly from three years ago, when reputational risk was ranked third behind brand

Assembling the dream team

Few employers take the time to seriously think about their dream employee and what they need to do to attract that calibre of person. Practice principals are so busy “doing” that they forget to spend time thinking about the key characteristics they want their staff to possess. One common mistake is to focus on qualifications

Aon Master Trust recognised for best YTD performance

The Aon Master Trust’s Balanced Growth – Active investment option has been ranked first by two independent research firms based on its one-year return. The option achieved a 19.0% net return, placing it at the top of the charts for both the Chant West survey and the SuperRatings SR50 rankings. In October, the 20.1% net return

AMP Flexible Super reaches $10 billion AUM

AMP’s award winning all-in-one super and retirement product, AMP Flexible Super, has notched up over $10 billion in assets under management (AUM), capping off a remarkable period of growth since its launch in 2010. AMP’s Director of Contemporary Wealth Management Patricia Montague said the $10 billion milestone was testament to the products flexible structure which

Global ETF and ETP assets reach US$2.4 trillion

The combination of US$17.0 billion in net inflows and positive market performance pushed assets in the global ETF/ETP industry to a new record high of US$2.4 trillion at the end of November, according to preliminary findings from ETFGI’s November 2013 Global ETF and ETP industry insights report. Net inflows into global ETFs/ETPs in November were

Asset allocation drives ETF growth

Asset allocation is driving the investment landscape for advisers and sophisticated investors. Rather than debating which Aussie bank to own, the focus is moving to which countries should be invested in and in what asset classes. Continued pressure on the Australian dollar, combined with recovering Asian and European markets, give investors opportunities to gain upside

ASIC to reveal shadow shopping report, FPA update

The Australian Securities and Investments Commission is on track to release its latest shadow shopping report next year, with the regulator’s mystery shoppers focused on financial advisers who ‘churn’. According to the Financial Planning Association’s general manager of policy and conduct Dante de Gori, who recently met with ASIC and several life companies to discuss

NAB Wealth poaches ANZ executive

National Australia Bank has appointed head of ANZ Private Justin Greiner as the new chief executive of its stockbroking and financial advisory firm JBWere, following the departure of Paul Heath in June. Greiner (pictured) will join the bank in February, reporting to NAB Wealth executive general manager of Wealth Advice John Flavell. Greiner, whose previous

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