On Practice
A message for advisers: ‘Play the piano, don’t move It’
Advisers should aim to spend about 80 per cent of their time in face-to-face contact with clients or connected via other means. Getting the right mix of client versus 'everything else' time could require consideration of outsourcing and offshoring options, David Haintz writes.
David HaintzAugust 10, 2020
Opinion
Superannuation: an industry tearing itself apart?
Any industry which cannot work through its infighting to resolve industry challenges is likely to be viewed skeptically. Of course, for superannuation the majority of contributions are mandatory: this should be a sector where self-interest doesn’t exist.
Colin TateAugust 10, 2020
On Practice
Take the pressure off staff: Macquarie’s West
One of the Sean West’s first learnings around mental health during the pandemic was to not expect everyone to be as efficient as they would normally would be, because this is not a normal situation.
Tahn SharpeAugust 7, 2020