Private Banking

‘We have allowed product to drive the relationship’

Systemic failure by Australian private banks to service high-net-worth (HNW) individuals has created an opportunity for financial planners to compete for these clients. ... [more]

Private wealth model faces major challenges

A senior private wealth figure has questioned the industry’s ability to service clients in a sustainable way and claims private wealth management now ... [more]

How social media can work for you

Alan Shields explains how social media can be harnessed to enhance the quality of client relationships and says that while much of the ... [more]

Social media and the private bank

It pays to know exactly what social media can and cannot do before you start tweeting into the ether, says Alan Shields.  [more]

Trust leads to market gains

Diversification is an important factor in wealth management and private banks are well placed to help their clients diversify their assets. Yet many ... [more]

Talent retention: understanding the front line

Alan Shields examines the importance of the relationship manager in creating a positive experience for clients. More importantly, private banking has become synonymous ... [more]

‘Welcome Aboard’: the importance of onboarding

Onboarding is an important stage of the private banking relationship, not only in terms of retaining a new client but in terms of ... [more]

Engaging the next generation

Alan Shields explains how private banks are tackling the issues thrown up by an aging client base. According to ABS statistics, approximately 13 ... [more]

The value of advocacy in acquisition

Alan Shields says private bands, slow to recognise the power of advocacy, are now starting to catch on. Many of the largest financial ... [more]

The value of advocacy in acquisition

Alan Shields says private banks, slow to recognise the power of advocacy, are now starting to catch on Many of the largest financial ... [more]