Consumer Insight

Planners handicapped by second language

Financial planners are “handicapped by the fact that you speak a second language”, according to Paul Clitheroe, executive director of ipac Securities and ... [more]

REVEALED The value of advice: $300

Australian adults believe financial advice is worth, on average, $300 upfront, according to Investment Trends’ 2010 Planner Business Model Report, to be released ... [more]

Giving consumers a voice

Elissa Freeman outlines CHOICE’s campaign against product commissions. “As things stand, fear of bad advice is stopping me from seeking any advice.” If ... [more]

There’s a bear in there

Andy Allen asks whether the financial crisis has frightened away the "Goldilocks investor" forever. In early 2007 we heard many a market forecaster ... [more]

Storm chasers

Kristen Paech speaks to the Storm Investors Consumer Action Group to find out how Storm's former clients are feeling. Hundreds of former Storm ... [more]

Raising a touchy subject

Encouraging clients to even think about insurance can be difficult, but research suggests that once they're focused they can be quite receptive. Simon ... [more]

Waking up to the cost of advice

Kristen Paech reports that consumers are becoming more conscious of the cost and value of advice. Clients are becoming more sensitive to the ... [more]

The rise of the “advice factory”

The launch of an online general advice tool answers calls for greater access to low-cost advice for consumers, writes Kristen Paech. Despite various ... [more]

Regular contact key to referrals

Clients are less willing to refer their adviser in today's market environment, so planners must work harder to win back their loyalty. Kristen ... [more]

When good men do nothing

Paul Resnik says the US sub-prime debacle shold tell those that regulate and participate in financial planning a great deal, if only they ... [more]